Central Station Monitoring
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Unlicensed alarm sales spread across Texas
Authorities urge residents to protect themselves against unregistered salespeople
Police seek changes in Fontana alarm ordinance
California town’s authorities want alarm companies held responsible for false calls
Firefighter's family sues alarm firms for wrongful death Arizona dealer Safeguard buys Aztec Home Systems Envysion launches channel partner program Alarm.com and SafetyCare announce partnership New dealer program from AT&T and Xanboo COPS acquires SAI's wholesale monitoring business
Announcements
APX Alarm recognized by J.D. Power and Associates
Company said to provide 'outstanding customer service experience' from central station
DICE, VPI complete testing on integrated solution
Solution enables retrieval of call recordings from alarm event history in DICE Software.
Industry veteran Mike McGrath dies at 66
Mitsubishi DVRs to integrate with DICE monitoring system
COPS Monitoring hosts annual American Red Cross blood drive Monitronics recognized as 'Provider of the Year' by Frost & Sullivan Napco iSee Video offers dealers RMR for video monitoring
ProductWatch
TeleEye releases central monitoring station software GE fire alarm receiver meets Canadian requirements Bosch debuts low cost IP communications receiver Bold launches new security management software Mitsubishi presents range of integrated digital solutions at ISC West Honeywell teams with Bold for integrated access control
Central Station Monitoring Columns
Playing the finance game
Have the rules changed for alarm company lending?
The Legal Side: Are a subscriber's own contracts too risky?
Legal Side columnist Ken Kirschenbaum addresses whether it's risky for security firm to sign a customer's contract
The cost of procrastination for your security business
Delaying actions in staff training or in facing industry issues (like AMPS) is like leaving money on the table
The Legal Side: Maintenance v. Service of Alarm Contracts
Are these terms interchangeable? Ken argues that you'd be wise to stick with 'service'
Central Station Monitoring Features
Inside the history of Honeywell and ADEMCO
Honeywell dedicates new museum to history of intrusion alarms at its Long Island office
How video surveillance fits into the home
Our roundtable panel looks at issues of privacy, cost, verification and RMR
When Disaster Strikes: Lessons for the Alarm Industry
Inside the Heart of ADT's National Monitoring Center in Aurora, Co.
Best Practices in Managing the Central Station: Part 2 Reading Between the Lines of a Study on Verified Response Policies Best Practices in Managing the Central Station: Part 1
