Draper, UT | Nov. 15, 2023: ProdataKey (PDK), manufacturer of the leading cloud access control platform built for mobile, today introduces PDK.io 2.0 that expands features, functionality, and scalability to support enterprise installations managed across multiple buildings and sites. With version 2.0, doors connected to disparate PDK Cloud Nodes can be managed as a single customer system, and credential holders can reside in a single database and be distributed across one or many locations. PDK.io 2.0 features the same simplicity and ease of use which has made ProdataKey’s mobile-first access control solution a favorite of dealers, technicians, and end-user customers.
“Our customers come in all sizes and typically have multiple physical locations,” said Kevin Link, Sr. Manager of Technical Services at Per Mar Security, a Net100 Dealer, who has tested a beta version of the PDK.io 2.0. “Not only has PDK delivered a solution that provides the scale we need, but they’ve done it with the same ease of use that our installers and customers love about PDK.”
Other enhancements improve the user experience by making system management, configuration, and maintenance faster and easier. They include:
System and Health: PDK.io 2.0 provides an at-a-glance view of how the entire system is functioning and a means to quickly dive deep into detailed information about specific devices, like their battery status, battery charging state, and electrical current levels.
Any issues within the system automatically elevate to the top of the view. For example, if a device is disconnected, System and Health will report the last time it was seen and how long it will continue operating under PDK’s controller continuity feature. System and Health reinforces the powerful alerting and rules engine that notifies responsible parties when there’s a problem. Remote diagnostics and troubleshooting can occur more quickly, along with faster servicing and problem resolution.
“The system health is a very cool feature which already helped determine why I was not getting any card reads. I also like how you can pull the vitals for each device,” said Spenser Howell, a ProdataKey installer at ProSec Security in Denver. “These improvements will make it even easier to troubleshoot systems.”
Early Configuration and Extended Management: System setup can begin before installing PDK hardware. Dealers or administrators can import people, segment them into groups, and set global permissions like 24/7 access, M-F access, or specific days and shifts. They can also issue credentials. As soon as hardware is installed, users can begin using controlled doors.
Furthermore, once a system is operational, it can be managed even when a part of the system is disconnected, giving insight into when the device was last seen.
Doug Fischer, Owner of Astro Security, says, “To maximize time, I used to install a PDK Cloud Node at my shop and invite my customers to help input their users and credentials. With PDK.io 2.0, I love that I can get the customers started without needing hardware.”
Continued Ease of Use: PDK.io 2.0 provides more intuitive access to features and a more seamless experience. For example, users can now quickly switch between viewing their devices within a list or on a floor plan.
“With PDK.io 2.0, we’ve preserved all the magic of our industry-leading, mobile-first platform while adding Enterprise functionality,” said Brad Baldwin, Vice President of Product at ProdataKey. “We’re deeply committed to ensuring PDK.io continues to be the easiest, most common-sense experience for end users, whether their systems support two doors or 2,000.
“With version 2.0, our dealers will find new opportunities to grow their businesses serving multi-site customers seeking enterprise system management.”
ProdataKey will release a public beta of PDK.io 2.0 for all installation partners on December 19, 2023. The Company plans the general availability release for January 23, 2024. Visitors to ISC East in NYC, November 15-16, can be among the first to see the new software at ProdataKey Booth 819.
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About PDK
ProdataKey (PDK) is a leading innovator of networked cloud-based access control products and services. The company’s PDK io cloud platform allows for complete system management and control through any web-connected device, anywhere, anytime. With thousands of systems managing tens of thousands of doors for a quickly expanding base of loyal customers throughout North America and beyond, PDK delivers an unparalleled user experience as well as the highest levels of security, safety, and data privacy. For more information, visit www.prodatakey.com
