Arlo and RapidSOS partner to bolster AI emergency response with video verification

Arlo Technologies, Inc. has partnered with RapidSOS to transform emergency response. This partnership ensures RapidSOS Safety Agents receive critical details from Arlo users and enables real-time visual confirmation of incidents through video verification, reducing false alarms and accelerating emergency response when every second matters.

Video verification allows Safety Agents to assess live footage from designated Arlo cameras before escalating to 911 to dispatch police, fire, or medical responders. Combined with vital user details that are seamlessly shared, this innovation provides first responders with accurate, actionable information, leading to more effective assistance in emergencies.

Emergency Response, Backed by Video Intelligence

• 24/7 Emergency Response (For all Arlo camera users)

  • With one tap, users can alert Safety Agents, who immediately escalate to 911 via a digital alert from RapidSOS to dispatch police, fire, or medical responders to their exact location.

  • Video verification ensures first responders receive accurate emergency intelligence from the monitoring center, reducing response times and preventing unnecessary emergency calls.

  • RapidSOS technology transmits critical details, including pre-filled location profiles, gate codes, and residence details, so responders arrive fully informed.

• 24/7 Professional Monitoring (For Arlo Home Security System users)

  • Receive advanced around-the-clock protection from Safety Agents, verifying threats and dispatching help quickly when sensors are triggered for events like doors and windows opening, water leaks, and more.

  • Video verification enables Safety Agents to assess live feeds from specified cameras, confirming break-ins, fires, or medical incidents before escalating to 911. This reduces false alarms, preventing unnecessary police responses while ensuring more accurate emergency assistance when it's needed most. (Requires Arlo Home Security System and an Arlo camera.)

"We are extremely excited to partner with RapidSOS to provide advanced emergency response capabilities such as video verification, providing first responders with the information they need to act fast and save lives," said Matthew McRae, CEO of Arlo Technologies. "This partnership underscores Arlo's relentless innovation and deep commitment to user safety. Together with RapidSOS, we will continue to develop cutting-edge features and services that further our position as the leader in the market."

RapidSOS HARMONY AI streamlines 911 dispatch by transforming raw data into instant, actionable alerts—quickly getting first responders the right information. With the integration of RapidSOS in Arlo Secure Premium's monitoring and emergency features, users get a better and smarter emergency response when it matters most by protecting life and property with real-time intelligence.

"First responders do extraordinary work responding to hundreds of millions of emergencies annually. We are excited to see Arlo connecting millions of users directly to 911," said Michael Martin, CEO of RapidSOS. "When 911 receives an emergency call, accurate information is critical. By combining Arlo's video verification with RapidSOS's AI-assisted connection to public safety, first responders get the complete picture—allowing them to react quickly and appropriately to every situation."

For more information, visit www.Arlo.com/rapidsos.