Rave platform enhanced to unify the critical response and collaboration experience

FRAMINGHAM, Mass.--(BUSINESS WIRE)--Rave Mobile Safety (Rave), the leading provider of the critical communication and collaboration platform over 8,000 customers count on when it matters most, today announced the new Rave Platform experience, which centralizes critical response and collaboration functions in a single unified interface to streamline communication, coordination and task management during time-critical events.

As the industry’s only comprehensive safety platform, Rave enables those tasked with protecting their communities with the ability to address the challenges of critical communications, incident collaboration, safety and protection and 9-1-1 response holistically.

The new enhancements deliver an easy to use, powerful platform for critical communication and collaboration including:

• An intuitive, unified interface for an enriched user experience
• Best-in-class multi-modal critical communications for engaging with residents, students and employees
• Powerful situational awareness and incident collaboration tools for more effective response
• Data sharing and two-way communications for improved 911 response
• Personal safety applications for immediate response, increased engagement and confidential tip sharing

Superior Ease of Use with Unified Platform Experience

Developed with extensive user input and vetted by customers, the Rave Platform’s intuitive user interface addresses the need to unite the critical response and collaboration experience under one customizable, user-friendly umbrella. The platform eliminates the need for separate interfaces for different solutions, and improves the visibility of capabilities across Rave’s critical communication and collaboration tools.

“The new Rave Platform is sleek, easy to understand and puts everything you need right at your fingertips,” said Robert Armstrong, Director of Emergency Management and Fire Prevention, Ohio State University. “Rave listened closely to customers and made the enhancements needed to make using our Rave solutions even more efficient. Thanks to the ease of use of the Rave Platform, I will get time back in my day to spend doing something else to help protect our campus.”

Improved Incident Response with Robust Task Management and Automation

A rapid and coordinated response in the chaotic first few minutes and hours of an incident is critical to reducing the impact of an emergency and ensuring the most positive outcome. New capabilities for enhancing incident collaboration are now available in the Rave Platform to enforce process compliance, assign critical tasks, provide scenario-specific resources and track event-based activities.

“Rave has redefined the way in which we handle both emergency and facilities related incidents,” said J. Brooks Cucuel, Senior Director, Security and Business Resilience, AstraZeneca. “It has transformed response procedures from literal checklists to interactive events that incorporate not only alerts, but step-by-step instructions. Rave Collaborate events serve as a collective hub for manual processes, notifications, assigned tasks and resources. Command Center staff now have a feature that is intuitive to use and less cumbersome than flipping through the pages of a standard operating procedures manual. This format of outlining and organizing events has truly brought them to life.”

“Whether it’s rethinking the user experience to drive efficiencies when seconds count or enabling response teams to assign and execute critical tasks in a timely manner, we’re constantly innovating to deliver the tools our customers need to carry out their mission-critical work across a growing number of use cases,” said Todd Piett, Rave CEO. “Our vision is for a connected safety ecosystem, and these enhancements help make that vision a reality.”

To learn more about the Rave Platform, visit www.ravemobilesafety.com/rave-platform.