Status Solutions has released a case study highlighting its partnership with the Westerville Area Chamber of Commerce (WACC) at the 2024 Westerville Music and Arts Festival. By implementing Status Solutions' CATIE Mobile platform, the festival enhanced communication and safety for thousands of attendees, vendors, and volunteers.
The Westerville Music and Arts Festival, a prominent annual event in central Ohio, expanded in size, facing challenges in coordinating real-time communication and ensuring participant safety. WACC partnered with Status Solutions to address these challenges to deploy CATIE Mobile, originally designed for schools and senior living facilities.
"Our goal was to ensure everyone involved in the festival—from attendees to vendors and volunteers—had access to timely information enjoying a safe and connected experience," said Mike MacLeod, CEO and Founder of Status Solutions. "The success of CATIE Mobile at this large-scale community event underscores our commitment to empowering organizations with innovative technology that makes a tangible difference."
The festival features over 120 artists, 30+ live performances, and various food and art vendors. However, as the festival has grown in size and popularity, WACC has faced challenges in ensuring efficient communication and safety for all attendees, vendors, and volunteers.
CATIE Mobile transformed the event by providing real-time updates, safety alerts, and streamlined communication between festival organizers, vendors, and volunteers. Attendees could opt-in to receive important notifications directly on their smartphones, ensuring they were informed about schedule changes, weather alerts, and other critical information. WACC administrators could use the app to coordinate with vendors, volunteers, and first responders, ensuring a seamless flow of communication throughout the event.
Results:
- Enhanced Communication: Real-time notifications and updates for musicians, vendors, volunteers, and attendees, improving their overall experience and ensuring they remained informed throughout the event.
- Increased Safety: Immediate safety alerts and streamlined coordination among WACC administrators, vendors, volunteers, and first responders, creating a more secure environment for all.
- Improved Event Management: Efficient communication between WACC and on-site vendors and volunteers, including scheduled notifications and reminders leading to smoother operations and a better experience for everyone involved.
- Positive Feedback: Attendees and participants reported feeling more connected and secure, highlighting the success of CATIE Mobile in warning of inclement weather.
"The positive feedback from festivalgoers and participants speaks volumes about the effectiveness of CATIE Mobile. While we did not have 100% of the exhibitors and food truck owners make use of the application, being our first year we were pleased with the large percentage that did use the platform and provided feedback that it was an efficient way to communicate with them," said Janet Tressler-Davis, President of the Westerville Area Chamber of Commerce. "Our partnership with Status Solutions not only improved the safety and communication at the festival but also set a new standard for how large community events can be managed and operated with increased safety measures in our community."
