Dynamark Security and its sister company, FAST Distribution, moved their corporate headquarters to the newly renovated site of its UL, Five Diamond central station in a 28,000 sq. ft. facility in Hagerstown, MD late in June. Company President and CEO, Trey Alter, said the move will improve efficiencies and enhance its ability to serve the companies dealers and customers.
Dynamark’s monitoring center has been located at this owned facility for more than five years where it has experienced exponential growth in both the number of dealers and customers monitored. The combined companies serve more than 400 dealers coast to coast and are rapidly approaching service to 100,000 customers nationally.
Alter stated, “Our company and recognized brand has a 40 year proven track record in the security industry. We have a dedicated and experienced leadership team with a demonstrated history of extraordinary customer service. We are 100% committed to our dealer’s continued growth and success through our continuous reinvestment in state-of-the-art technology as well as our investment is an outstanding team which comprises some of the best people in the industry.” Alter further stated his company is well positioned to offer alarm dealers a full complement of services including, account funding, state-of-the-art monitoring services, award winning sales and marketing support, the industry’s best products, strategic planning and highly lucrative, customized exit strategies.
The company has been implementing an aggressive growth strategy in recent years, according to Senior Vice President of Sales, Hank Groff, who has established sales offices in Jacksonville, FL and Phoenix, AZ as well as Hagerstown. “We are actively seeking dealers who want to grow their businesses. We are a full service shop for alarm companies with a complete menu of services to help alarm company owners earn more profits as well as enhance the value of their businesses. We treat our dealers as partners, not just as customers.” Prior to joining Dynamark 3 years ago, Groff was National Director of Dealer Operations at Guardian Protection Services.
The companies monitoring center has long been recognized as one of the premier central stations in the nation. It is licensed and operates in 42 states and enjoys one of fastest and most accurate response times in the industry. Dynamark’s Senior Vice President of Monitoring Operations, Keith Godsey, said, “The team we have here at Dynamark is the best I have ever worked with during my 38 years in this business. We handle nearly two million events each month with incredible accuracy and speed. Our operators undergo extensive training and all are certified under the internationally recognized CSAA program.” Godsey has led the monitoring center since its inception. During his long history in the industry, he has held top leadership positions at Devcon, ADT, and P1.
Dynamark is also seeking other central stations for acquisition and partnering opportunities. The company successfully acquired and integrated a central station in Ohio and is actively looking to expand its national footprint. For more information, contact Dynamark at [email protected].
