Feb.19, 2020, McLean, Va. – The Monitoring Association (TMA) has assumed control of the Installation Quality Certification Program “IQ Certification”, the only quality control program for installations, maintenance and service of electronic security systems. The program was initially developed by the Electronic Security Association’s (ESA) False Alarm Committee as a means to reduce the occurrence of false alarms and has been broadly endorsed by security industry associations including CANASA, ESA, the False Alarm Reduction Association (FARA); the Security Industry Alarm Coalition (SIAC), Security Industry Association (SIA), as well as The Monitoring Association (TMA).
“Systems designed properly, with the proper equipment, installed properly, by trained technicians, monitored properly, and operated by properly trained users typically operate without fault or failure for years and reduce false alarms,” stated TMA President Don Young. “The IQ program requirements are in direct alignment with TMA’s mission of advancement and commitment to excellence. It is a valuable addition to our program portfolio.”
“The IQ Certification Guidelines provided a foundation upon which our company established best practices for the operations. These guidelines have helped us create and grow a business that provides systems that consumers can trust because of the demonstrated low dispatch rates,” stated Amherst Alarm President and CEO Tim Creenan. “The program has also created a large competitive advantage for us. Our sales team uses the IQ certification to differentiate our company from the competition. It is a wise investment for any security systems company to invest in quality.”
For additional information, contact TMA Executive Director Celia T. Besore by email at [email protected] or by telephone at (703) 660-4913.
About IQ Certification
To be IQ Certified, companies pledge to adhere to a stringent code of ethics and to provide top-notch maintenance and service. Employees must be trained in industry-recognized programs, meet all licensing requirements, and carry proper insurance coverage. Most importantly, companies must demonstrate that they are meeting these requirements annually in order to be re-certified. As the only quality control program for installations, maintenance and service of electronic safety systems, IQ Certification serves as a badge of honor for companies that have met the program’s criteria to earn certification. IQ Certified companies are able to develop positive relationships, a positive revenue stream and positive customer feedback – the three main ingredients for running a successful business.
About The Monitoring Association
The Monitoring Association (TMA), formerly the Central Station Alarm Association (CSAA), is an internationally-recognized non-profit trade association that represents professional monitoring companies, security systems integrators, and providers of products and services to the industry. Marking its 70th anniversary in 2020, TMA represents its members before Congress and regulatory agencies on the local, state and federal levels, and other authorities having jurisdiction (AHJs) over the industry. Learn more online at https://tma.us/about-tma/.
