SecurityPal introduces Customer Assurance Suite to accelerate the security review process

July 17, 2024
With CAx, companies can streamline security operations, enhance their security posture, and build lasting trust.

SecurityPal announces the launch of its Customer Assurance Suite (CAx), a comprehensive solution to streamline and accelerate the security review process.

The company combines advanced software, AI, and a team of certified security experts to ensure enterprises can implement new technologies swiftly while meeting compliance requirements and providing continuous security oversight.

SecurityPal's Customer Assurance Suite is supported by a 24/7 Global Security Operations Command Center (SOCC), staffed by over 150 multilingual, certified cybersecurity professionals who provide around-the-clock protection and expertise.

With CAx, companies can streamline security operations, enhance their security posture, and build lasting trust with customers, partners, and stakeholders. More importantly, they can accelerate B2B transactions, drive growth, and foster innovation by simplifying and securing the customer assurance journey.

Comprehensive Solutions and Capabilities

  • Questionnaire Concierge: 24/7, “always on” team of certified analysts for rapid completion of security questionnaires, review portals, and documentation requests. 
  • Knowledge Library: Source of truth for security, GRC, and product documentation, powered by AI and human expertise for continuous library refresh.
  • Copilot AI: AI-powered responses for fast responses to any security, compliance, and privacy queries.
  • Assurance Profile: Single-page profiles to demonstrate the strength of your security and GRC posture to customers, vendors, and stakeholders.
  • Vendor Assess (Third Party Risk Management): Vendor assessment, continuous monitoring, and reporting to efficiently evaluate potential and current partners.
  • Altitude: Strategic insights, recommendations, and training sessions to support security teams’ professional development.

Customer Testimonials

"When we first partnered with SecurityPal, I was optimistic but had no idea what to expect,” Andy Trevino, VP of Solutions Consulting at Braze, says. “I’m happy to say the results have exceeded our expectations; we’re easily saving 90 to 100 hours a month. The SecurityPal team answers questions, solves issues quickly, and keeps us running smoothly. They’re completely on top of our account at all times, and they always come through when we’re pressed for time."

“Any InfoSec program will say there’s always more to do,” Christopher Gerg, Chief Information Security Officer at Perforce, says. “They get bogged down with security questionnaires and are forced to adopt a reactive approach to security. With SecurityPal, we’ve been able to build a deeper roadmap to actually improve the maturity of our program, which is necessary as we acquire businesses and increase our security footprint.”

"Innovation shouldn’t be constrained by security or compliance concerns," said Pukar Hamal, CEO and founder of SecurityPal. "We designed our Customer Assurance Suite to redefine the security review process for modern enterprises, helping them navigate today’s regulatory landscape and build trust with their customers. In an age where cyber risks are escalating, data breaches are prevalent, and privacy concerns dominate, robust customer assurance is no longer optional — it is essential."