International SOS announces strategic alliance with Factal
International SOS has announced a strategic alliance and investment with Factal, a provider of verified risk intelligence technology. Under the alliance, cross-product integration will enable organizations to access real-time, geolocated risk alerts and mobile worker location data more effectively than ever. The alliance will further enhance International SOS's own suite of medical and security intelligence services, which include actionable real-time alerts and other features such as pandemic information, longer-term forecasting, location guides, and digital learning, all powered by the group’s dedicated specialist Information and Analysis Teams.
“There has been an alarming surge in unverified information, making it increasingly difficult for organizations to access reliable and trusted information that is crucial when protecting the mobile workforce,” said Jarrett Michau, Chief Executive Officer, Americas Assistance at International SOS. “Factal’s pioneering approach to fast and verified risk intelligence makes them an excellent partner for International SOS. By partnering with Factal, we are honoring our commitment to provide best-in-class risk intelligence solutions that ensure the safety and security of the global workforce and assets at any location.”
As the media landscape and access to information on social media continue to shift, detection tools require constant upgrades to ensure that risk alerts are factual, timely, and free from the noise of AI-generated misinformation and propaganda. Factal combines advanced AI with an experienced team of editors working 24/7 to detect and verify global events.
Under this alliance, International SOS will leverage Factal’s platform and data to enhance its risk management offerings further. Integrating Factal’s Alerts service into International SOS’s existing subscription service will allow for a cohesive experience where users can access comprehensive risk data alongside essential resources. International SOS clients will receive customized real-time alerts without duplicative, irrelevant, or false-positive data. As the alliance evolves, both companies will work together to continue to create joint products and services that focus on delivering high-quality risk intelligence solutions to their customers.
On the Factal platform, users will gain access to International SOS travel safety tools. These tools allow organizations to view when itineraries intersect with global incidents in a fully unified risk intelligence experience. International SOS analysts have joined the Factal network to collaborate with its editors in real time, strengthening both companies’ ability to assess emerging risks rapidly.
“At a time when fast, accurate information is more important than ever to keep people safe, this partnership and investment connects the medical and travel security excellence of International SOS with Factal’s trusted expertise in technology and journalism,” said Charlie Tillinghast, Chief Executive Officer of Factal. “We are excited about the innovative products we are building and the collaborative potential of both companies.”
Both companies are dedicated to a shared vision of protecting people’s health and safety through product innovation, collaboration, and trusted insights. The new joint solutions are set to launch in the coming months.
