The Monitoring Association (formerly CSAA)


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Tampa Police Department implements ASAP Service to handle alarm notifications
April 14, 2025
The solution leverages the Automated Secure Alarm Protocol (ASAP), which was developed jointly by TMA and the Association of Public-Safety Communications Officials (APCO).
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March 17, 2025
The adoption of ASAP Service will streamline the transmission of alarm data directly from alarm-monitoring centers to ECCs.
Pictured (l to-r): Daniel Oppenheim, Jennifer Holloway, Pam Petrow, and TMA President Steve Butkovich.
Nov. 12, 2024
The 2024 Mel Mahler Award recipients are Bill Hobgood, CommSys Incorporated; Jennifer Holloway, CIBC Bank; Daniel Oppenheim, Affiliated Monitoring; and Pam Petrow, Vector Security...
Awardee Sascha Kylau, Vice President of Sales, OneTel Security, and his wife, Jennifer Kylau.
Nov. 6, 2024
TMA President Steve Butkovich presented the much respected and esteemed volunteer with the award, TMA’s highest honor, at the 2024 TMA Annual Meeting.
opstech2024
Oct. 31, 2024
The session will explore the three primary factors that drain energy in the workplace.
July 30, 2024
Also promoting ASAP will be CommSys, Inc. and Mission Critical Partners.
July 10, 2024
TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
ID 269962794 © Dotshock | Dreamstime.com
July 1, 2024
Developed primarily for monitoring center operators and delivered online, the dynamic course provides a comprehensive introduction to the AVS-01 Standard.
June 27, 2024
The next-generation solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints...

Articles & News

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The Monitoring Association is looking to standardize how monitoring center operators communicate with first responders when it comes to threat detection technologies and alerts.
Oct. 12, 2023
The new TMA-ATN-01 Standard would formalize how monitoring centers respond to and notify authorities of gunshot and weapons detection, lockdowns and more
© dem10/1336244526/Getty Images
Oct. 31, 2022
CSaaS is one way for integrators hosting central stations to deal with rapidly aging central station receivers and evolving IT and staffing needs
© RyanJLane/E+/Getty Images
A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm reduction and more.
May 6, 2022
A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm...
Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
As the AT&T deadline looms in February, do not depend on the FCC to give you an extension
bernardbodo Creative #: 1149153865 iStock / Getty Images Plus
IQ-certified companies are dedicated to reducing false alarms and saving customers hundreds of dollars in fines.
Oct. 8, 2021
Integrators certified by The Monitoring Association make quality service into a competitive advantage
Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
How the communications network came to be, and how the alarm industry can be a part of it
Illustration: iStock
The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
Oct. 16, 2018
The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
(Photo courtesy bigstockphoto.com/Joeztar)
The alarm industry is nearing the end of a five-year long battle to have disputed language changed in NFPA 72.
Aug. 22, 2018
TMA, other industry officials make final appeal to NFPA Standards Council
(Photo courtesy bigstockphoto.com/sarahdoow)
With the door-to-door sales season set to shift into high gear, the Better Business Bureau (BBB), in conjunction with the Electronic Security Association (ESA), The Monitoring Association (TMA) and ADT, held a press conference in Baton Rouge, La., last week in the headquarters of the Louisiana State Fire Marshal to discuss how consumers have been impacted by deceptive sales tactics and what authorities and reputable dealers are doing to combat the problem.
May 22, 2018
Despite a declining number of complaints, industry vows to maintain pressure on fraudsters
Photo: Ron Sachs/CNP/Zuma Press/TNS
Federal Communications Commission Chairman Ajit Pai.
Dec. 15, 2017
Forget streaming video, the biggest effect for this industry concerns direct competition with ISPs

Videos & Resources

Monitoring Guide Cover
Oct. 8, 2021
Annual Security Business magazine section with featured and state-by-state listings of providers in the United States and Canada
Guide19cover
Oct. 8, 2019
The annual listings from the Security Business Central Station Monitoring Resource Guide

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All content from The Monitoring Association (formerly CSAA)

May 20, 2024
TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
May 14, 2024
Becht joins seated Committee Co-Chair Jessica Lambert, AvantGuard Monitoring Centers, in leading the Committee.
May 14, 2024
In accordance with the American National Standards Institute (ANSI) directives, a 30-day public review period opened May 10, 2024, and will close June 9, 2024.
March 19, 2024
MacDowell will delve into the pivotal traits of effective leadership within the alarm monitoring industry.
Feb. 22, 2024
In this important role, Rickert joins seated Committee Co-Chair Richard Flores, Puget Sound.
Jan. 24, 2024
TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
Nov. 20, 2023
As TMA’s president, Butkovich is also focused on strengthening relationships with organizations within the security industry, as well as those in law enforcement and public safety...
Nov. 17, 2023
Brown County’s ECC is the 3rd ECC in the state of Wisconsin to implement ASAP.
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Sept. 27, 2023
Students seeking such a degree in electrical engineering or an associate degree in electronics at any nationally accredited educational institution may apply. The deadline to ...