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    • The Monitoring Association (formerly CSAA)


    COMPANY OVERVIEW

    About The Monitoring Association (formerly CSAA)

    Contact

    http://csaaintl.org

    More Info on The Monitoring Association (formerly CSAA)

    Products and Press Releases

    Pictured (l to-r): Daniel Oppenheim, Jennifer Holloway, Pam Petrow, and TMA President Steve Butkovich.
    Alarms & Monitoring

    TMA awards four Mel Mahler Awards for outstanding contributions

    Nov. 12, 2024
    The 2024 Mel Mahler Award recipients are Bill Hobgood, CommSys Incorporated; Jennifer Holloway, CIBC Bank; Daniel Oppenheim, Affiliated Monitoring; and Pam Petrow, Vector Security...
    Awardee Sascha Kylau, Vice President of Sales, OneTel Security, and his wife, Jennifer Kylau.
    Industry Trade Associations

    Sascha Kylau, OneTel Security, recipient of top TMA award

    Nov. 6, 2024
    TMA President Steve Butkovich presented the much respected and esteemed volunteer with the award, TMA’s highest honor, at the 2024 TMA Annual Meeting.
    opstech2024
    Alarms & Monitoring

    Executive leadership consultant to deliver keynote address at 2024 TMA OPSTech

    Oct. 31, 2024
    The session will explore the three primary factors that drain energy in the workplace.
    Industry Trade Associations

    TMA details plan for ASAP’s next-generation, cloud-based solution at APCO 2024

    July 30, 2024
    Also promoting ASAP will be CommSys, Inc. and Mission Critical Partners.
    Integrators

    Buncombe County, NC ECC goes live with TMA’s Automated Secure Alarm Protocol

    July 10, 2024
    TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
    ID 269962794 © Dotshock | Dreamstime.com
    Integrators

    TMA releases comprehensive operator training for its ANSI/TMA-AVS-01 standard

    July 1, 2024
    Developed primarily for monitoring center operators and delivered online, the dynamic course provides a comprehensive introduction to the AVS-01 Standard.
    Emergency Communications Equipment

    TMA signs agreement with Mission Critical Partners to power ASAP Service

    June 27, 2024
    The next-generation solution will allow for the real-time sharing of rich data, including camera video streams, live location, health information, photos, and interior blueprints...
    Associations, Research & Training Organizations

    Florida ECC goes live with TMA’s Automated Secure Alarm Protocol

    May 20, 2024
    TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
    Industry Trade Associations

    The Monitoring Association appoints new Co-Chair for its NextGen Committee

    May 14, 2024
    Becht joins seated Committee Co-Chair Jessica Lambert, AvantGuard Monitoring Centers, in leading the Committee.
    Alarms & Monitoring

    Thirty-day public comment period for TMA’s ANSI/TMA-AVS-01 Standard opens

    May 14, 2024
    In accordance with the American National Standards Institute (ANSI) directives, a 30-day public review period opened May 10, 2024, and will close June 9, 2024.

    Articles & News

    © 93378576 | Brphoto | Dreamstime
    The Monitoring Association is looking to standardize how monitoring center operators communicate with first responders when it comes to threat detection technologies and alerts.
    Alarms & Monitoring

    TMA to Standardize Monitoring Center Threat Detection Response

    Celia T. Besore
    Oct. 12, 2023
    The new TMA-ATN-01 Standard would formalize how monitoring centers respond to and notify authorities of gunshot and weapons detection, lockdowns and more
    © dem10/1336244526/Getty Images
    Central Station Alarm Monitoring

    Cloud-Hosted Central Stations: The New Alternative

    Paul Rothman
    Oct. 31, 2022
    CSaaS is one way for integrators hosting central stations to deal with rapidly aging central station receivers and evolving IT and staffing needs
    © RyanJLane/E+/Getty Images
    A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm reduction and more.
    Alarms & Monitoring

    Alarm Classification: The Next Evolution of Monitoring

    Paul Rothman
    May 6, 2022
    A concerted effort among the industry to change how alarm information is received, exchanged and relayed should pay dividends for officer safety, prioritized response, false alarm...
    Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
    Alarms & Monitoring

    Legal Brief: The First 3G Sunset Deadline is Almost Here

    Timothy J. Pastore, Esq.
    Jan. 14, 2022
    As the AT&T deadline looms in February, do not depend on the FCC to give you an extension
    bernardbodo Creative #: 1149153865 iStock / Getty Images Plus
    IQ-certified companies are dedicated to reducing false alarms and saving customers hundreds of dollars in fines.
    Integrators

    How IQ Certification can be a Differentiator

    Celia T. Besore
    Oct. 8, 2021
    Integrators certified by The Monitoring Association make quality service into a competitive advantage
    Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
    Emergency Communications Equipment

    Legal Brief: FirstNet - From Tragedy to Triumph

    Timothy J. Pastore, Esq.
    Jan. 15, 2020
    How the communications network came to be, and how the alarm industry can be a part of it
    Illustration: iStock
    The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
    Central Station Alarm Monitoring

    TCPA Impact on Monitoring Providers

    Elizabeth Lasko
    Oct. 16, 2018
    The Telephone Consumer Protection Act may prohibit some methods of communication between alarm companies and customers
    (Photo courtesy bigstockphoto.com/Joeztar)
    The alarm industry is nearing the end of a five-year long battle to have disputed language changed in NFPA 72.
    Fire & Life Safety

    Alarm industry continues its fight against NFPA 72 changes

    Joel Griffin
    Aug. 22, 2018
    TMA, other industry officials make final appeal to NFPA Standards Council
    (Photo courtesy bigstockphoto.com/sarahdoow)
    With the door-to-door sales season set to shift into high gear, the Better Business Bureau (BBB), in conjunction with the Electronic Security Association (ESA), The Monitoring Association (TMA) and ADT, held a press conference in Baton Rouge, La., last week in the headquarters of the Louisiana State Fire Marshal to discuss how consumers have been impacted by deceptive sales tactics and what authorities and reputable dealers are doing to combat the problem.
    Integrators

    Alarm industry sees progress in its continuing fight against deceptive sales

    Joel Griffin
    May 22, 2018
    Despite a declining number of complaints, industry vows to maintain pressure on fraudsters
    Photo: Ron Sachs/CNP/Zuma Press/TNS
    Federal Communications Commission Chairman Ajit Pai.
    Alarms & Monitoring

    Net neutrality revoked: What does it mean for security?

    Paul Rothman
    Dec. 15, 2017
    Forget streaming video, the biggest effect for this industry concerns direct competition with ISPs

    Videos & Resources

    Monitoring Guide Cover
    Third-Party Providers

    2021 Wholesale & Third-Party Central Station Monitoring Directory

    Oct. 8, 2021
    Annual Security Business magazine section with featured and state-by-state listings of providers in the United States and Canada
    Guide19cover
    Third-Party Providers

    Third Party & Wholesale Central Station Monitoring State-by-State Directory

    Oct. 8, 2019
    The annual listings from the Security Business Central Station Monitoring Resource Guide

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    All content from The Monitoring Association (formerly CSAA)

    Associations, Research & Training Organizations

    MacDowell to deliver opening keynote at TMA's Virtual Mid-Year Meeting

    March 19, 2024
    MacDowell will delve into the pivotal traits of effective leadership within the alarm monitoring industry.
    Alarms & Monitoring

    TMA appoints Global Security Operations Center (GSOC) Council co-chair

    Feb. 22, 2024
    In this important role, Rickert joins seated Committee Co-Chair Richard Flores, Puget Sound.
    Alarms & Monitoring

    Two new ECCs go live with TMA’s Automated Secure Alarm Protocol

    Jan. 24, 2024
    TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to Emergency Communication Centers (ECCs).
    Industry Trade Associations

    The Monitoring Association welcomes new President

    Nov. 20, 2023
    As TMA’s president, Butkovich is also focused on strengthening relationships with organizations within the security industry, as well as those in law enforcement and public safety...
    Emergency Communications Equipment

    Wisconsin ECC goes live with TMA’s Automated Secure Alarm Protocol

    Nov. 17, 2023
    Brown County’s ECC is the 3rd ECC in the state of Wisconsin to implement ASAP.
    Thumbnail Lou Official 2014
    Industry Trade Associations

    Louis T. Fiore Electronic Communications Scholarship accepting applications through Sept. 30

    Sept. 27, 2023
    Students seeking such a degree in electrical engineering or an associate degree in electronics at any nationally accredited educational institution may apply. The deadline to ...
    Queenannescountypsap 01
    Industry Trade Associations

    Fourth Maryland ECC goes live with TMA’s Automated Secure Alarm Protocol

    Aug. 2, 2023
    Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm monitoring centers to ...
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    Industry Trade Associations

    Monroe joins The Monitoring Association team

    Aug. 1, 2023
    In her new role as TMA Program and Administrative Coordinator, Monroe will be responsible for TMA’s Five Diamond, IQ, and FirstNet designation programs.
    Istockphoto 800927736 612x612
    Industry Trade Associations

    TMA's Fiore Scholarship open for student applications

    July 31, 2023
    The Scholarship is open to anyone studying an electronics curriculum, specifically electronic communications, or software development related to electronic communications, regardless...