Metrasens and Transparent BPO partner to enhance safety for client data

NAPERVILLE, IL/MALVERN, UK – JUNE 21, 2023 – Metrasens, a leading provider of advanced detection systems for security and safety applications, is proud to announce its partnership with Transparent BPO, a business process outsourcing and contact center organization. This collaboration further enhances Transparent BPO’s already impressive security infrastructure to protect client data.

Transparent BPO, known for operating contact centers for high-profile clients across various industries such as energy, retail, and medical equipment, has implemented Metrasens Ultra detection systems to enhance their security posture. These cutting-edge detection systems have replaced the previous use of handheld metal detectors and now serve as a more efficient layer of security, specifically screening employees for prohibited data recording devices.

Scott Newman, Founder and CEO of Transparent BPO, emphasized their commitment to providing exceptional outsourced services to clients while prioritizing the management and protection of data. “When we set out to enhance our security infrastructure with new, state-of-the-art detection technology for screening our people, we knew early on in the process that Metrasens would be the perfect partner,” said Newman. He praised the precision of Metrasens Ultra in detecting prohibited items and its compact design that fits into tighter spaces. Newman also commended the Metrasens team for their excellent support and training throughout the implementation process.

Chris Arbeitman, Vice President of Business Development at Metrasens, praised Transparent BPO for their dedication to prioritizing client security alongside service excellence. “From the beginning, it was evident that Scott [Newman] had a vision to make client data security a competitive advantage for Transparent BPO. It has been a pleasure to embark on this journey with them and witness the successful implementation of Metrasens Ultra as an integral part of their access control strategy.”

Both management and staff at Transparent BPO have reported positive feedback following the initial roll-out of Metrasens Ultra. They have observed a smoother and more efficient process for staff entering and exiting client work environments, further affirming the effectiveness of the solution.

Overall, the partnership between Metrasens and Transparent BPO has enabled the implementation of advanced detection technology to reinforce security protocols and protect sensitive client information, while ensuring a seamless and efficient experience for employees.