The Viakoo Action Platform is a proven enterprise physical security and IoT service assurance, lifecycle management, and cyber hygiene platform that enables systems integrators to monitor, manage and remediate customer infrastructure issues from a single dashboard. The automated platform provides integrators with a valuable new source of RMR by enabling them to complete remote services offering by digitally monitoring the end-to-end status and performance of every part of the physical security system. The platform automatically issues tickets to address potential problems such as device failures, end-of-service dates, and lack of cyber hygiene – most of which can be fixed remotely by the integrator.
