A free service for all home technology professionals, Luxul ProWatch allows integrators to access their customers’ Luxul networks and connected devices at any time — from anywhere — in map or list views via an intuitive web interface or the ProWatch app for mobile devices. Site-level indicators provide the online/offline status of connected devices and the availability of firmware updates, while alerts notify integrators of issues via push notifications, text, or email. Using ProWatch, integrators can configure devices remotely; perform firmware updates on select Luxul routers, wireless access points (AP), and controllers; and remotely power-cycle devices plugged into PDUs and remotely reboot ports of PoE switches that fall offline. By allowing integrators to handle these simple system management tasks without rolling out a truck for a service call, the solution lowers operation costs while delivering a better experience for customers.
Setting up ProWatch cloud management is as simple as installing a Luxul router on the network and turning it on. Then, by opening the ProWatch app on their phone, tablet, or PC with the web-console, dealers can see that ProWatch has automatically discovered the site. They can give it a name (such as “Smith residence”), hit save, and begin monitoring and managing the network immediately. Besides automatically discovering the Luxul router, ProWatch will automatically find all IP devices connected to the network, pull whatever device information is available into the app, configure them, and monitor whether they are online — even if they are not Legrand | AV products. Luxul will be integrating with third-party devices in the future.
