The Connection Xchange (TCX)

Greenville, SC 29607

COMPANY OVERVIEW

About The Connection Xchange (TCX)

Consulting firm that works with top security and integration companies as well as MSOs, ISPs and other non-traditional companies looking to enter the connected home and security markets.

Contact

1 Cessna Court
Greenville, SC 29607
http://www.theconnectionxchange.com/
201-838-0091

More Info on The Connection Xchange (TCX)

The Connection Xchange 5db20c8e253c5
The Connection Xchange (TCX) is a consulting firm that works with top security and integration companies as well as MSOs, ISPs and other non-traditional companies looking to enter the connected home and security markets.

Managing Partner Robert Few has over 25 years of industry experience. He started his career with King Central as an alarm dispatcher in 1990 and rose through the ranks within the organization. He developed and launched Morlyn Financial Group, LLC—the finance, acquisition and lending arm of King, which grew to become one of the longest running Dealer Financial & Acquisition Programs in the security industry. From Morlyn, Robert moved back to King and was promoted to Vice President of Criticom International (formerly King).

During his tenure as Vice President he oversaw three monitoring centers, managed over 350 employees, grew the operation from 350,000 accounts to over 800,000, all while increasing and maintaining the operational service levels. In 2011, Few joined Time Warner Cable-IntelligentHome where he built a compliance team to support the rollout of security services across 28 states. Along with his role in regulatory affairs, Robert also managed the sales to installation process as well as customer retention and the subscriber lifecycle. Robert was also recognized as one of the Top 20 under 40 by SSN and in 2017 he received the prestigious Sara E. Jackson Memorial Award from the Electronic Security Association.

Articles & News

© stevecoleimages/iStock/Getty Images Plus/Getty Images
At the time of an incident, end-users were in a heightened state of emotion, but they understood the situation and that the police were doing everything they could. Some alarm monitoring customers felt hopeless watching it all unfold on their cameras, but operators reminded them that the footage was being stored so the police could use it for investigation.
Alarms & Monitoring

Security’s Role in Civil Unrest

Aug. 10, 2020
How alarm companies, monitoring centers, law enforcement and video surveillance must react and function as a unit to protect customers in times of crisis (Security Business August...
ID 178201299 © Milan Surkala | Dreamstime.com
El Monte, Calif.-based E.R.S. Security Alarm Systems Inc., president David Chao is doing some things differently to enable his business to thrive during the pandemic.
COVID-19

Security Businesses Keep Calm and Carry On

May 11, 2020
How an alarm company and a central monitoring provider have steadied their companies in the face of a pandemic
Photo: Dreamstime
You may be surprised how much money you can find hidden in the nooks and crannies of your security integration business…and it is all waiting to go to your bottom line
Integrators

Evaluating the Nooks and Crannies in Your Integration Business

Feb. 12, 2020
You may be surprised how much money you can find…and it is all waiting to go to your bottom line
Illustration: Bigstock
Why every integration business should adopt an internal mentorship program
Integrators

How Mentorship Can Strengthen your Company

Nov. 12, 2019
Why every integration business should adopt an internal mentorship program

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