Spot AI announced the launch of its Remote Security Agent, bringing AI innovation to the security guard industry. Building on the company's Video AI Agents launch in November 2024, the Remote Security Agent gives retailers a more effective approach in addressing the rising rates of retail crime in the United States by combining hardware with AI agents.
With retail theft losses exceeding $94.5 billion annually and 76% of retailers reporting increased concerns about organized retail crime—with incidents up 57% from 2022 to 2023—organizations face security hurdles that traditional solutions have failed to address. Spot AI's Remote Security Agent addresses critical weaknesses in existing security approaches—from expensive, short-staffed on-site guards who can't be everywhere at once to conventional remote surveillance systems running legacy software.
Spot AI’s Remote Security Agent delivers a unified solution that reduces false alarms while extending protection to previously vulnerable or isolated areas, creating weaknesses in the security perimeter. Its space-efficient, pole-mounted or wall-mounted deployment options bring enterprise-grade security to locations where traditional solutions are impractical, making proactive protection easily accessible while making security teams more productive.
"Traditional security approaches are failing to adapt to the new reality, leaving businesses scrambling for better ways to protect their assets and people,” said Rish Gupta, CEO of Spot AI. “We are fundamentally transforming security by combining advanced AI with the proven deterrent power of security guards while eliminating the limitations of both. It's intelligent, vigilant protection that never sleeps."
The Remote Security Agent introduces several industry-first capabilities:
- Contextual Talkdowns: Leveraging multi-object detection and contextual AI, the system delivers situation-appropriate responses that mirror security guard interactions. It can distinguish between a delivery person and a potential intruder, responding accordingly.
- Intelligent Escalation: Assesses threat levels and automatically escalates from turning on lights to playing verbal warnings to requesting on-site staff call police. It adjusts its response from a gentle reminder during business hours to a firm warning after hours.
- Unified AI Camera System: Seamlessly integrates interior and exterior AI cameras, providing fast, proactive protection to every corner of a business. The system maintains continuous awareness across all properties, entry points, parking areas, and internal spaces simultaneously.
zTrip, North America's largest taxi fleet operator in 38 cities, was facing a growing crisis similar to many businesses today: their vehicle lots had become targets for theft of valuable vehicle parts, smashed windows, vandalism, and vagrant activity—and traditional security measures weren't cutting it.
"Spot AI's Remote Security Agent has been a game-changer for protecting our fleet and people," said Luke Misgen, Chief Technology Officer at zTrip. "From deterring theft to preventing vandalism, the system's ability to understand and respond to threats has transformed our security operations. We're able to reduce property damage while keeping our drivers and staff safer, all without the complexity and cost of traditional security solutions."
The Remote Security Agent is available now in the U.S. For more information, visit www.spot.ai.
