Paxton Net2 Access Control increases reliability at residential complex

Encore Atlantic Shores is a residential complex of 240 luxurious townhomes for ages 55 and over in Eastport, New York. Completed in 2011, the site boasts an 11,800-square-foot clubhouse with amenities such as a fitness center, heated indoor pool, whirlpool spa, multi-purpose ballroom, cardroom, clubroom with billiards, tennis courts, and an outdoor putting green. 

The complex required an update to their legacy security system, so they reached out to CWC Security to specify a new and modern solution for their site. CWC Security, based in Melville, New York, specializes in designing, installing, and monitoring state-of-the-art security systems that offer comprehensive protection for residential and commercial spaces. They chose Paxton’s Net2 access control system due to its flexibility to integrate with multiple other systems that were already on Encore’s network.

Paxton, a security technology manufacturer, designs and develops access control systems, video intercom products, IP cameras, and wireless door handles that are installed and used globally.

Requirement

Encore Atlantic Shores needed to update all internal and external entry and exit points on the premises, including their access-controlled gates, to allow flexible access permissions. Additionally, multiple areas of the site were on different internet networks, which needed to be managed from one central location.

There is a clubhouse that also requires permission-based access for summer residents who are not members of the clubhouse but need access to the pool. The property manager utilizes Net2 software to provide temporary access rights during these times for different members. The site’s pool management personnel also require separate access to the basement for equipment storage.

Solution

Michael Pittakas, owner of CWC Security, presented Encore Atlantic Shores with Net2 as a solution. Net2 is Paxton’s networked access control system that can be administered using one or more PCs and can be monitored and managed from a central location. The software is designed to easily integrate with other security systems. This made it straightforward to run alongside the site's existing systems and further streamline security for their staff and residents alike.

Net2 now secures all primary entry points to the complex, with key fobs provided to residents to access the front gate. For deliveries and garbage collection, the rear gate is also controlled via the Net2 software. This enables Erin Stewart, the Property Manager, to open the gate for these vehicles when needed.

Michael said, “The front and rear gates are relay controlled, so we utilized triggers and actions within Net2 to provide access. We also integrated Net2 with the existing video intercom system at the front gate so that non-residents call the security booth before they can enter the premises. This is then recorded as an event in the Net2 software.”

Result

Since the installation took place, Erin at Encore Atlantic Shores has been very pleased with the Net2 system and CWC’s assistance and support.

Michael explained, “I showed Erin how to create schedules, control the property via the Net2 software, and set up the correct access permissions.”

Erin said, “We find Net2 to be the perfect fit for our needs at Encore Atlantic Shores. The software is user-friendly, reliable, and customizable. Having the ability to program key fobs with different access levels has been a tremendous help with vendors who may need access during hours with limited staff. The reporting ability gives you a record of who and when someone uses a key fob to enter the Clubhouse.”

CWC, a Silver Paxton Partner, commissioned the site via the Paxton Installer app’s commissioning feature. This makes the setup of a Net2 system simpler and faster than ever before, as it saves installers from having to write down the products’ serial numbers to add them into the Net2 software afterwards.