National Monitoring Center (NMC), part of the Netwatch Group

What started as a family business over 30 years ago, NMC has risen to become the premier third-party monitoring company in the nation. Headed by industry veterans Michael Schubert and Woodie Andrawos, the Company has grown in the last 13 years from owning and operating one 10,000 square foot facility, to the purchase, design and development of two fully redundant leading-edge command centers in California and Texas. All the while making headline news in security publications and welcoming hundreds of thousands of new customers.

The principals’ philosophy of hiring only the best and the brightest employees has served them well.  Their professional staff of engineers, security experts and communications specialists is acclaimed throughout the business.  And many of their Customer Service Representatives have been with NMC for more than a decade.

In addition to providing quality monitoring services of all kinds to the end-user, there is an understanding of the sales, service and support required for the individual alarm company.  NMC’s ultimate goal is to serve both of these customers with seamless quality and reliability.

Central Station Locations: CA, TX

Services:

• Fire & Life Safety Monitoring: Sprinklers; Smoke and Heat Detectors; Carbon Monoxide; Gas Detectors
• Specialized Monitoring Services: PERS (Two-Way Voice); mPERS (mobile); Emergency Call Button; Elevators/Elevator Phones; Environmental/Energy Management; Mechanical/Industrial Process; Equipment Malfunction; Managed Access Control; Video Surveillance Monitoring
• Monitoring Technologies/Services: Video Surveillance/CCTV; GPS; Video/Virtual Guard Tour
• Alarm Verification Services: Video Verification; Two-Way Audio Verification
• Alarm Communications Support: POTS; TCP/IP; Radio; Cellular; Custom/API
• Dealer Services: Funding/Loan Programs; Billing/Collections; Lead Generation; Answering Service; Account Maintenance/Data Entry; Mobile App for Dealers; API Data Services; Monitoring Software as a Service
• CS Features & Accreditations: TMA Five Diamond; UL Listed; FM Approved; Multiple CS Facilities; 24/7 Redundant Stations; 24/7 Redundant Load Sharing