California DOJ approves pilot of TMA’s automated secure alarm protocol

The Monitoring Association (TMA) welcomed its 119th Emergency Communications Center (ECC) in the United States and its first agency in the state of California to implement the Automated Secure Alarm Protocol (ASAP). The state of California became the 22nd state in the U.S. to participate in the ASAP program. 

Launched in 2011 as a public-private partnership, TMA’s ASAP service is designed to increase the accuracy and efficiency of calls for service from alarm companies to Emergency Communication Centers (ECCs). 

“We are excited to introduce our leading-edge technology to our first California ECC,” stated Pam Petrow, co-chair, TMA ASAP-to-PSAP Committee. “The team at the City of Riverside PD has been extraordinary partner throughout the implementation process. We’re looking forward to a positive pilot program and the opportunity to welcome additional ECCs from across the state of California in 2023.” 

The City of Riverside PD went live with: Affiliated Monitoring, Rapid Response Monitoring, Vector Security, United Central Control, Guardian Protection, Securitas, Security Central, Stanley Security, Tyco (Johnson Controls), Vivint, Brinks Home Security, Protection One, and National Monitoring Center. ADT will go-live with Riverside during a second implementation phase in January 2023.