Mattermost extends Microsoft platforms to accelerate mission-critical workflows

Sept. 17, 2024
These enhancements include the introduction of a reliability dashboard, metrics plugin, health check plugin, and improved load testing tools.

Mattermost today announced the availability of Mattermost for Microsoft Teams, a flexible interoperability framework to flow information and communications across enterprise-wide Microsoft 365 users and technical and operational organizations in Mattermost. 

For national security, public safety, and critical infrastructure organizations, Mattermost supplements “Enterprise IT” systems such as Microsoft Teams with “Mission IT” workflows vital to cyber resilience, including out-of-band incident response, ChatOps in segregated networks, Red Team and penetration testing workflows, and emergency communications. 

Microsoft Teams and the entire Microsoft 365 suite are essential tools for communication and collaboration for many enterprise organizations. However, technical operators need integrated tool chains to surface mission-critical information, solve problems, and protect their digital landscape. Without access to these tools, data can leak into insecure channels, and workflows become impossible to standardize. 

With Mattermost and Teams, technical operators gain access to webhooks, slash commands, custom plugins, and workflow orchestration—all without being disconnected from the broader organization. Users log in where they do their best work but can still communicate with each other. 

The benefits of implementing Mattermost for Microsoft Teams include: 

  • Maximize your Microsoft investment for technical and operating teams: Combine Mattermost’s out-of-band incident response, emergency communications, and security operation workflows with Microsoft Teams’ collaboration tools to maintain enterprise-wide communication while securely flowing messages from Teams into Mattermost, optimizing overall collaboration efficiency.
  • Accelerate situation awareness in mission-critical environments: Ensure critical information flows seamlessly when you configure integration between Microsoft Teams and Mattermost, enabling faster response times and improved decision-making in mission-critical environments.
  • Interoperate while meeting advanced and custom security and compliance needs for critical infrastructure: Enable mission-critical environments in Mattermost to securely ingest and transform data from external sources through continuous monitoring, filtering, and alerting.

Mattermost for Microsoft Teams is available now as part of the latest Mattermost platform release, which includes additional investments in the platform’s scalability, reliability, and security for mission-critical work. These enhancements include the introduction of a reliability dashboard, metrics plugin, health check plugin, and improved load testing tools that allow Mattermost customers to scale their environments with up to 100,000 active users.

“This latest iteration of Mattermost represents the next stage in our commitment to building a scalable, resilient collaboration platform for the teams that manage the world’s most essential infrastructure, says Chen Lim, VP of Product at Mattermost. “By enabling Mattermost customers to scale their workspace, connect to business-critical tools like Microsoft Teams, and improve their own visibility into the health and security of their Mattermost environments, we’re helping them achieve more effective workflows now and in the future.”

The Mattermost team continues to develop and extend cross-platform interoperability with feedback from the Mattermost user community. Existing Mattermost customers can contact their account teams to request to join the joint-development program for this new framework.

To learn more about the latest version of Mattermost for Microsoft Teams, please visit mattermost.com/solutions/mattermost-for-microsoft-teams/.