Critical Start today announced it has appointed Stuti Bhargava as the company's Chief Customer Officer (CCO). Bhargava brings over 20 years of experience in building and leading customer success teams within the technology industry.
In her new role, Bhargava is responsible for fostering strong, strategic relationships with Critical Start's clients, ensuring their evolving needs are met with tailored, innovative solutions. By leveraging data-driven insights and leading a customer-centric team, Bhargava will enhance the overall customer experience, align the company's offerings with evolving strategies, and continuously elevate service standards.
"We are thrilled to welcome Stuti as our new Chief Customer Officer and are certain her deep understanding of the cybersecurity industry and proven track record of leading world-class customer experience teams will make her instrumental to the Critical Start team," said Scott White, CEO of Critical Start. "With customer success being a critical pillar of our business, we look forward to how her experience and unique perspective will take relationships with our customers to a new level."
Bhargava previously served as Chief Customer Experience Officer at OneSpan, a public cybersecurity company, where she led comprehensive customer journey strategies. She also built customer success teams at BitSight, ImmersiveLabs, and Actifio, where she brought her extensive experience in guiding early-stage cybersecurity startups and tech and public sector companies through rapid growth.
"I am excited to join Critical Start during such a pivotal time for the industry where cybersecurity and ensuring customers' success is more critical than ever," said Stuti Bhargava, Chief Customer Officer at Critical Start. "I was drawn to Critical Start's dedication to not only providing security services but helping organizations become more cyber resilient overall and I look forward to helping the company continue to achieve this."
