HOLLYWOOD, FLA. – User centricity – both in terms of end-user homeowners and installers – was a top theme at Honeywell’s CONNECT 2016, where more than 800 Honeywell authorized security dealers and integrators met in Hollywood, Fla.
The theme was evident right from the opening presentation from Honeywell General Manager of Intrusion and Residential Solutions Inder Reddy. During the presentation, Reddy laid out the bigger picture behind Honeywell’s newest technology introduction – the Lyric Gateway. To set the stage, Reddy touched on several key trends that are having a significant impact on the residential security industry, including:
• Millennials spend an average of more than three hours a day on their smartphones, meaning mobile continues to be an ever-important requirement for dealers to address;
• Housing trends, such as rental vacancy rates, are declining; and
• The number of people living in apartments and moving frequently is on the rise.
In short, Reddy indicated that future customers are mobile in more ways than one: while they are increasingly attached to their mobile devices, they are literally on the move by going from one home to another. The latter trend can make it challenging to sell home security systems, which is precisely what Lyric Gateway aims to address. The device was specifically designed for the mobile lifestyle and to open up new markets – including renters, condo and second-home owners, and those who frequently move.
“It is your gateway to more growth, which will help you generate RMR by reaching new customers such as renters and millennials,” Reddy said.
The device serves as a central hub for controlling Honeywell’s entire Lyric wireless connected platform, including SiX sensors, Honeywell Total Connect video cameras and Z-Wave-enabled devices. Read more about the product and request more information at www.securityinfowatch.com/12280239.
Reddy highlighted the product’s fast installation and simple programming via AlarmNet 360, as primary advantages. He said this approach is designed specifically to provide dealers more installation opportunities with fewer trucks rolls, a combination that could ultimately increase revenues.
The event offered attendees the opportunity to learn in 55 educational sessions – covering everything from industry trends to business strategies and selling techniques. Many dealers also participated in a community service event to benefit the Joe DiMaggio Children’s Hospital.
Dealers were also recognized for 2016 accomplishments with a variety of awards, including Installation of the Year, Salesperson of the Year and the Marketing Award of the Year.
