Micro Key Solutions’ Customer Connect allows you to automate email communication and notifications that allows your customers to stay up-to-date with all of their account details. This is an add-on module to the Millennium Management series. Features include:
· Service Appointments Email notifications for customers prior to appointment
· Customizable Templates Create verbiage based on the notification customers will be receiving
· Surveys Email a link to your third party survey regarding service appointments and completion evaluations
· Credit Card Notifications View and Expiration and drafted notifications
· Payment Confirmation Notify customers that payment has been received as well as notifications for the past due balances
· Contract Notifications Status updates for expiring contracts