Electronics retailer Best Buy on Thursday announced that it has entered into a partnership with home security and automation provider Vivint to launch a new smart home service dubbed, "Best Buy Smart Home powered by Vivint.”
According to a statement, consumers will be able to visit one of Best Buy’s more than 400 brick-and-mortar locations across the country beginning this summer to consult with a smart home expert, design a system and have it installed and monitored, often within 24 hours.
Customers can choose from a suite of products offered by Vivint and other partners including smart locks, lights, cameras, thermostats and more. Accompanying service plans include 24/7 professional monitoring with emergency response, always-on cellular connection, 30-day video storage, online and phone support, in-home service and equipment protection. Customers also have the option to select a no-contract service plan.
“Best Buy is all about helping customers pursue their passions and enrich their lives with the help of technology,” said Asheesh Saksena, chief strategic growth officer at Best Buy. “To deliver on that promise, we work with industry leading partners to curate the best products, services and solutions that address the everyday needs of our customers. Our partnership with Vivint is a perfect example of that strategy.”
“At Vivint, our vision from the beginning has been to deliver smart home for the mass market,” said Alex Dunn, president of Vivint Smart Home. “Together with Best Buy, we are further encouraging adoption by providing customers with a comprehensive smart home offering and a personalized retail experience.”
Last year, Best Buy sold more than 55 million connected devices and provided in-home, in-store and online technology services nearly 16 million times. Vivint Smart Home has more than 1 million customers and has installed more than 15 million smart home devices in North American homes.
