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    • August 2020

    © stevecoleimages/iStock/Getty Images Plus/Getty Images
    At the time of an incident, end-users were in a heightened state of emotion, but they understood the situation and that the police were doing everything they could. Some alarm monitoring customers felt hopeless watching it all unfold on their cameras, but operators reminded them that the footage was being stored so the police could use it for investigation.
    Alarms & Monitoring

    Security’s Role in Civil Unrest

    Robert Few
    Aug. 10, 2020
    How alarm companies, monitoring centers, law enforcement and video surveillance must react and function as a unit to protect customers in times of crisis (Security Business August...
    © ferrantraite/E+/Getty Images
    No matter how you choose to go to market – custom installations, DIY, or assisting a consumer with a DIWM approach – any security integrator can provide an intimate sales experience.
    Integrators

    Upselling: A Way of Business Life

    Kirk MacDowell
    Aug. 10, 2020
    Do you know the one question that integrators should never ask their residential security customers?
    ID 141584329 © Stepanenko Oksana | Dreamstime.com
    As smart home and security systems go hand-in-hand today, integrators must make sure connected systems are as secure as possible from the latest cybersecurity threats.
    Residential Technologies

    Residential Encryption Gains Traction

    Missy Means
    Aug. 10, 2020
    No longer only within the purview of cybersecurity providers, the technology provides a key selling point for peace of mind among homeowners
    ID 149400341 © Andrey Popov | Dreamstime.com
    Z-Wave Alliance Executive Director Mitchell Klein sees a convergence between the DIYers and the consumers who prefer the white glove experience of their entire security system being set up and monitored for them.
    Residential Technologies

    How to Make Smart Home Installs Easier

    Mitchell Klein
    Aug. 10, 2020
    Four ways security integrators can maximize customer satisfaction while minimizing future truck rolls
    ID 181533160 © Info723783 | Dreamstime.com
    Making residential sales on-the-spot is still possible, even when in-person sales are not.
    Residential Technologies

    Residential: Software is for Closers

    Tracy Larson
    Aug. 10, 2020
    Making residential sales on-the-spot is still possible, even when in-person sales are not

    More content from August 2020

    Ray Coulombe is Founder and Managing Director of SecuritySpecifiers and the CONSULT Technical Security Symposium. Reach him at ray@SecuritySpecifiers.com, through LinkedIn at www.linkedin.com/in/raycoulombe or follow him on Twitter, @RayCoulombe.
    Security Fencing

    Tech Trends: Swing for the Fences

    Ray Coulombe
    Aug. 10, 2020
    There is much more than chain links when it comes to creating a holistic perimeter security solution
    Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
    Video Surveillance

    Legal Brief: Surveillance and the Fourth Amendment

    Timothy J. Pastore, Esq.
    Aug. 10, 2020
    Recent appeal validates use of video despite the privacy issues raised
    Security Business New Prods
    Integrators

    New Products from Security Business (August 2020)

    Aug. 10, 2020
    Click the download button below to access recently released security products from a variety of manufacturers
    Chris Peterson is the founder and president of Vector Firm (www.vectorfirm.com), a sales consulting and training company built specifically for the security industry. To request more info about the company, visit www.securityinfowatch.com/12361573.
    Integrators

    Modern Selling: Sales is on the Front Lines of Recovery

    Chris Peterson
    Aug. 10, 2020
    Five ways that salespeople can expedite opening the economy and get it booming again
    Walmart, the world largest retailer, initiated a mask requirement on July 15.
    Retail

    Editor's Note: Thank You, Retailers

    Paul Rothman
    Aug. 10, 2020
    The power of capitalism and a united front is enough to overcome some of the pettiest government nonsense
    Stuart Clapp is Supervisor of Inside Sales for PSA Security Network. Request more info about PSA at www.securityinfowatch.com/10214742.
    Integrators

    Insider Intelligence: Occam’s Razor

    Stuart Clapp
    Aug. 10, 2020
    How to apply the keep it simple principle to your professional life
    Photo: Paul Rothman
    Security Business magazine covers the annual CES show in its February issue. See our 2020 coverage at https://www.securityinfowatch.com/magazine/48390
    CES Show

    CES 2021 announces it will be 100% digital

    Staff Reports
    July 28, 2020
    Huge Las Vegas technology trade show will be held virtually from Jan. 6-9, 2021
    Jamie Vos is GM of Wash.-based Security Solutions NW.
    Industry Trade Associations

    Jamie Vos assumes role of ESA President

    Staff Reports
    July 23, 2020
    GM of Wash.-based Security Solutions NW succeeds Chris Mosley
    Pro Vigil 1
    Authorized Dealer Programs

    Pro-Vigil launches new partner program

    Pro-Vigil
    July 23, 2020
    Program simplifies selling by combining remote video monitoring service with personalized partner engagement
    Logo
    Esa Summit
    (Image courtesy Openpath)
    Openpath recently closed a Series C funding round of $36M, led by Greycroft, with participation from Okta Ventures, LPC Ventures, Allegion Ventures and Sentre, including follow-on from existing investors.
    Access Control

    Openpath secures $36M in new financing

    Openpath
    July 22, 2020
    New round, led by Greycroft, brings total funding to $63M to date
    Kwikset Logo
    Access & Identity

    Kwikset introduces ‘COVID-19 Dealer Support Program’

    Kwikset
    July 22, 2020
    Will provide dealers and distributors with actionable advice and support to help spur sales during pandemic
    Assa Logo
    Napco Logo
    Alarm Signal Communications Equipment

    NAPCO announces project at Rutgers University

    Napco Security Technologies
    July 22, 2020
    450 Starlink commercial fire alarm communicators installed on campus
    Brinks Logo
    Home Alarm Systems

    Brinks Home Security acquires 114K accounts from Protect America

    Staff Reports
    July 22, 2020
    Accounts to be transitioned over in the coming weeks
    Gsx Plus Logo
    GSX

    ASIS announces expansive education program for GSX+

    ASIS International
    July 21, 2020
    100-plus scheduled and on-demand sessions address challenges faced by security management professionals
    Allied Phoenix Logos
    Integrators

    Allied Universal acquires Chicago-based Phoenix Systems & Service

    Staff Reports
    July 20, 2020
    Acquisition to expand footprint of company’s Technology Services Division
    (Image courtesy RossHelen/bigstockphoto.com)
    The U.S. Court of Appeals for the 11th Circuit recently issued a ruling affirming that the City of Sandy Springs, Ga., can issue fines to alarm companies for false alarms caused by their customers.
    Alarm Systems & Intrusion Detection

    Appeals court upholds Sandy Springs alarm ordinance

    Staff Reports
    July 20, 2020
    11th Circuit agrees with lower court's finding that ordinance is a 'perfectly reasonable regulation'
    Courtesy of March Networks
    Most cannabis businesses already have video surveillance in place to comply with security regulations, but what they may not know is how that system can help them now like never before.
    Cannabis Security

    6 ways to secure cannabis growth in uncertain times

    Chris Jensen
    July 20, 2020
    How a reliable IP video surveillance system can help your dispensary weather the economic impacts of COVID-19
    (Photo courtesy Visoot/bigstockphoto.com)
    Wireless solutions have consistently offered many benefits, and now we can further leverage this technology to foster social distancing as facilities prepare to re-open.
    Locks

    How wireless locks can help foster social distancing on job sites

    Lester LaPierre
    July 17, 2020
    Reduced complexity, time savings and simplified coordination among the advantages wireless solutions can provide
    TMA announced this week that its 2020 Annual Meeting and Ops-Tech (formerly known as Fall Operations Management Seminar and Technology Summit) event will be converted into virtual meetings in the wake of the recent surge in COVID cases across the U.S.
    Central Station Alarm Monitoring

    TMA's 2020 fall events converted to virtual format

    Staff Reports
    July 17, 2020
    Move comes as cases of COVID-19 surge across the U.S.
    Vio Yard Sign
    Integrators

    GHS Interactive Security rebrands as Vio Security

    July 17, 2020
    Private equity company acquires residential integrator and monitoring company
    Permar Security
    Integrators

    Per Mar expands services to include COVID mitigation

    July 17, 2020
    Integrator expands products to include temperature screening and more
    Avantguard Logo Utah
    Alarms & Monitoring

    Private Equity Group partners with parent company of AvantGuard Monitoring and Freeus

    July 17, 2020
    BV Investment acquires stake in monitoring and PERS providers
    (Photo courtesy Sonitrol of SW Ohio)
    Chip Shiver and Mike Pope.
    Integrators

    Sonitrol of SW Ohio acquires Sonitrol of Butler County

    Sonitrol
    July 16, 2020
    Acquisition adds over 1,500 new customers to company’s rolls
    (Photo courtesy Potter)
    Jeff Klein has joined Potter Electric Signal Company as President of its Fire & Security division.
    Fire & Life Safety

    Potter announces new president of Fire and Security division

    Potter Electric Signal Company
    July 16, 2020
    Jeff Klein joins company bringing years of experience to the position
    (Photo courtesy style-photographs/bigstockphoto.com)
    According to the annual National Retail Security Survey, shrink averaged 1.62% of sales during 2019, a new all-time high in the survey’s history.
    Retail

    Report: Retail shrink hit an all-time high in 2019

    Staff Reports
    July 15, 2020
    National Retail Security Survey finds losses from shrink topped $61B last year
    (Image courtesy Somchai20162516/bigstockphoto.com)
    Integrators that want to continue doing business with the federal government must eliminate all Hikvision and Dahua products from their supply chains by Aug. 13, 2020, under a new interim Federal Acquisition Regulation (FAR).
    Integrators

    Feds give integrators deadline to sever ties with Hikvision, Dahua

    Joel Griffin
    July 14, 2020
    Cost of complying with rule could cost contractors more than $80B
    (Image courtesy devon/bigstockphoto.com)
    The Security Industry Association (SIA) has adopted a new Membership Code of Ethics, which requires member organizations to adhere to a set of nine principles in their businesses.
    Video Surveillance

    SIA's new 'Code of Ethics' holds members to a high standard

    Joel Griffin
    July 10, 2020
    As the use of security tech comes under fire, association looks to hold companies accountable for unethical practices
    Psa Logo
    Integrators

    PSA announces STEPS program partnership

    PSA Security Network
    July 9, 2020
    Program aimed at helping bring people back to work during the COVID-19 pandemic
    The Leica BLK247 provides professionals in security or building operations with a second line of defense that alerts them to unauthorized or abnormal activity as it is happening.
    ISC West

    Leica Geosystems Named Best New Product in SIA NPS

    Staff Reports
    July 9, 2020
    3D surveillance and monitoring device takes top honors in New Product Showcase Awards
    Advantech C&b
    Integrators

    Advantech acquired by Cook & Boardman

    Staff Reports
    July 1, 2020
    Delaware-based integrator to operate as a part of A3 Communications
    The Deep Vision AI software was designed specifically for today’s mid-market and large enterprise-class customers, a growing global partner ecosystem as well as federal, state and local government customers worldwide.
    Video Analytics

    IntelliSite Corporation acquires Deep Vision AI

    IntelliSite Corp.
    June 30, 2020
    Adds thousands of licensed users, deep learning, established partnerships and AI-based computer vision technology
    Quanergy Systems Logo 2
    Video Management Software/VMS

    Quanergy secures first AI-powered 3D LiDAR integration with Genetec

    Quanergy
    June 30, 2020
    Collaboration adds operational intelligence to manage social distancing for occupancy density and flow management
    (Image courtesy Hanwha Techwin America)
    Hanwha Techwin America recently announced a new occupancy monitoring system and mask detection analytic for its P series AI cameras.
    Video Analytics

    Hanwha Techwin announces new occupancy monitoring system and mask detection features

    Hanwha Vision America
    June 30, 2020
    Industry-first solution helps ensure occupancy levels stay below preset limits and masks are worn as businesses re-open