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    • August 2020

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    At the time of an incident, end-users were in a heightened state of emotion, but they understood the situation and that the police were doing everything they could. Some alarm monitoring customers felt hopeless watching it all unfold on their cameras, but operators reminded them that the footage was being stored so the police could use it for investigation.
    Robert Few
    Aug. 10, 2020
    How alarm companies, monitoring centers, law enforcement and video surveillance must react and function as a unit to protect customers in times of crisis (Security Business August...
    © ferrantraite/E+/Getty Images
    No matter how you choose to go to market – custom installations, DIY, or assisting a consumer with a DIWM approach – any security integrator can provide an intimate sales experience.
    Kirk MacDowell
    Aug. 10, 2020
    Do you know the one question that integrators should never ask their residential security customers?
    ID 141584329 © Stepanenko Oksana | Dreamstime.com
    As smart home and security systems go hand-in-hand today, integrators must make sure connected systems are as secure as possible from the latest cybersecurity threats.
    Missy Means
    Aug. 10, 2020
    No longer only within the purview of cybersecurity providers, the technology provides a key selling point for peace of mind among homeowners
    ID 149400341 © Andrey Popov | Dreamstime.com
    Z-Wave Alliance Executive Director Mitchell Klein sees a convergence between the DIYers and the consumers who prefer the white glove experience of their entire security system being set up and monitored for them.
    Mitchell Klein
    Aug. 10, 2020
    Four ways security integrators can maximize customer satisfaction while minimizing future truck rolls
    ID 181533160 © Info723783 | Dreamstime.com
    Making residential sales on-the-spot is still possible, even when in-person sales are not.
    Tracy Larson
    Aug. 10, 2020
    Making residential sales on-the-spot is still possible, even when in-person sales are not

    More content from August 2020

    Ray Coulombe is Founder and Managing Director of SecuritySpecifiers and the CONSULT Technical Security Symposium. Reach him at ray@SecuritySpecifiers.com, through LinkedIn at www.linkedin.com/in/raycoulombe or follow him on Twitter, @RayCoulombe.
    Ray Coulombe
    Aug. 10, 2020
    There is much more than chain links when it comes to creating a holistic perimeter security solution
    Timothy J. Pastore, Esq., is a Partner in the New York office of Montgomery McCracken Walker & Rhoads LLP (www.mmwr.com), where he is Vice-Chair of the Litigation Department. Before entering private practice, Mr. Pastore was an officer and Judge Advocate General (JAG) in the U.S. Air Force and a Special Assistant U.S. Attorney with the U.S. Department of Justice. Reach him at (212) 551-7707 or by e-mail at tpastore@mmwr.com.
    Recent appeal validates use of video despite the privacy issues raised
    Security Business New Prods
    Aug. 10, 2020
    Click the download button below to access recently released security products from a variety of manufacturers
    Chris Peterson is the founder and president of Vector Firm (www.vectorfirm.com), a sales consulting and training company built specifically for the security industry. To request more info about the company, visit www.securityinfowatch.com/12361573.
    Chris Peterson
    Aug. 10, 2020
    Five ways that salespeople can expedite opening the economy and get it booming again
    Walmart, the world largest retailer, initiated a mask requirement on July 15.
    Paul Rothman
    Aug. 10, 2020
    The power of capitalism and a united front is enough to overcome some of the pettiest government nonsense
    Stuart Clapp is Supervisor of Inside Sales for PSA Security Network. Request more info about PSA at www.securityinfowatch.com/10214742.
    Stuart Clapp
    Aug. 10, 2020
    How to apply the keep it simple principle to your professional life
    Photo: Paul Rothman
    Security Business magazine covers the annual CES show in its February issue. See our 2020 coverage at https://www.securityinfowatch.com/magazine/48390
    Staff Reports
    July 28, 2020
    Huge Las Vegas technology trade show will be held virtually from Jan. 6-9, 2021
    Jamie Vos is GM of Wash.-based Security Solutions NW.
    Staff Reports
    July 23, 2020
    GM of Wash.-based Security Solutions NW succeeds Chris Mosley
    Pro Vigil 1
    Pro-Vigil
    July 23, 2020
    Program simplifies selling by combining remote video monitoring service with personalized partner engagement
    Logo
    Esa Summit
    (Image courtesy Openpath)
    Openpath recently closed a Series C funding round of $36M, led by Greycroft, with participation from Okta Ventures, LPC Ventures, Allegion Ventures and Sentre, including follow-on from existing investors.
    Openpath
    July 22, 2020
    New round, led by Greycroft, brings total funding to $63M to date
    Kwikset Logo
    Kwikset
    July 22, 2020
    Will provide dealers and distributors with actionable advice and support to help spur sales during pandemic
    Assa Logo
    Napco Logo
    450 Starlink commercial fire alarm communicators installed on campus
    Brinks Logo
    Staff Reports
    July 22, 2020
    Accounts to be transitioned over in the coming weeks
    Gsx Plus Logo
    ASIS International
    July 21, 2020
    100-plus scheduled and on-demand sessions address challenges faced by security management professionals
    Allied Phoenix Logos
    Staff Reports
    July 20, 2020
    Acquisition to expand footprint of company’s Technology Services Division
    (Image courtesy RossHelen/bigstockphoto.com)
    The U.S. Court of Appeals for the 11th Circuit recently issued a ruling affirming that the City of Sandy Springs, Ga., can issue fines to alarm companies for false alarms caused by their customers.
    Staff Reports
    July 20, 2020
    11th Circuit agrees with lower court's finding that ordinance is a 'perfectly reasonable regulation'
    Courtesy of March Networks
    Most cannabis businesses already have video surveillance in place to comply with security regulations, but what they may not know is how that system can help them now like never before.
    Chris Jensen
    July 20, 2020
    How a reliable IP video surveillance system can help your dispensary weather the economic impacts of COVID-19
    (Photo courtesy Visoot/bigstockphoto.com)
    Wireless solutions have consistently offered many benefits, and now we can further leverage this technology to foster social distancing as facilities prepare to re-open.
    Lester LaPierre
    July 17, 2020
    Reduced complexity, time savings and simplified coordination among the advantages wireless solutions can provide
    TMA announced this week that its 2020 Annual Meeting and Ops-Tech (formerly known as Fall Operations Management Seminar and Technology Summit) event will be converted into virtual meetings in the wake of the recent surge in COVID cases across the U.S.
    Staff Reports
    July 17, 2020
    Move comes as cases of COVID-19 surge across the U.S.
    Vio Yard Sign
    July 17, 2020
    Private equity company acquires residential integrator and monitoring company
    Permar Security
    July 17, 2020
    Integrator expands products to include temperature screening and more
    Avantguard Logo Utah
    July 17, 2020
    BV Investment acquires stake in monitoring and PERS providers
    (Photo courtesy Sonitrol of SW Ohio)
    Chip Shiver and Mike Pope.
    Sonitrol
    July 16, 2020
    Acquisition adds over 1,500 new customers to company’s rolls
    (Photo courtesy Potter)
    Jeff Klein has joined Potter Electric Signal Company as President of its Fire & Security division.
    Jeff Klein joins company bringing years of experience to the position
    (Photo courtesy style-photographs/bigstockphoto.com)
    According to the annual National Retail Security Survey, shrink averaged 1.62% of sales during 2019, a new all-time high in the survey’s history.
    Staff Reports
    July 15, 2020
    National Retail Security Survey finds losses from shrink topped $61B last year
    (Image courtesy Somchai20162516/bigstockphoto.com)
    Integrators that want to continue doing business with the federal government must eliminate all Hikvision and Dahua products from their supply chains by Aug. 13, 2020, under a new interim Federal Acquisition Regulation (FAR).
    Joel Griffin
    July 14, 2020
    Cost of complying with rule could cost contractors more than $80B
    (Image courtesy devon/bigstockphoto.com)
    The Security Industry Association (SIA) has adopted a new Membership Code of Ethics, which requires member organizations to adhere to a set of nine principles in their businesses.
    Joel Griffin
    July 10, 2020
    As the use of security tech comes under fire, association looks to hold companies accountable for unethical practices
    Psa Logo
    Program aimed at helping bring people back to work during the COVID-19 pandemic
    The Leica BLK247 provides professionals in security or building operations with a second line of defense that alerts them to unauthorized or abnormal activity as it is happening.
    Staff Reports
    July 9, 2020
    3D surveillance and monitoring device takes top honors in New Product Showcase Awards
    Advantech C&b
    Staff Reports
    July 1, 2020
    Delaware-based integrator to operate as a part of A3 Communications
    The Deep Vision AI software was designed specifically for today’s mid-market and large enterprise-class customers, a growing global partner ecosystem as well as federal, state and local government customers worldwide.
    IntelliSite Corp.
    June 30, 2020
    Adds thousands of licensed users, deep learning, established partnerships and AI-based computer vision technology
    Quanergy Systems Logo 2
    Quanergy
    June 30, 2020
    Collaboration adds operational intelligence to manage social distancing for occupancy density and flow management
    (Image courtesy Hanwha Techwin America)
    Hanwha Techwin America recently announced a new occupancy monitoring system and mask detection analytic for its P series AI cameras.
    Hanwha Vision America
    June 30, 2020
    Industry-first solution helps ensure occupancy levels stay below preset limits and masks are worn as businesses re-open